LEGAL

Privacy

This privacy policy covers Fabu Ltd's treatment of personally identifiable information that we collect when you are on our site, and when you use our services.

Information Collection and Use

We may collect personally identifiable information when you visit or use our pages. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested.

We may use this information to contact you.

Information Sharing and Disclosure

We will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people when:

> We have your consent to share the information
> We need to share your information to provide the product or service you have requested
> We respond to court orders or legal process or
> We find that your actions on our web sites violate the above terms of service, or any of our usage    guidelines for specific products or services.

Cookies

We may set and access cookies on your computer.

Terms and Conditions

By accessing this site, you agree to the following terms and conditions and other applicable law.

If you do not agree to be bound by these terms and conditions, please do not use this site. All the information and material provided on this web site is solely for illustrative purposes. It is not intended to and does not create any business, contractual or employment relationship with FABU Ltd or MaxVUE Vision Sdn. Bhd. All the information, contents, text, images, including but not limited to html code, photography and buttons is the property of FABU Ltd and MaxVUE Vision Sdn. Bhd. and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent.

All trademarks used or referred to in this site are the property of their respective owners. The information on this site is provided free of charge and for informational purposes. Links on this site may lead to services or sites not operated by FABU Ltd or MaxVUE Vision Sdn. Bhd.

Order Terms and Conditions

If you purchase from us as a stockist you will automatically abide by the following terms and conditions

Payment Terms

1) Payment options are as follows:
a) 100% payment upfront on a pro-forma invoice.
b) Payments on 30 days credit may sometimes be granted depending on a successful credit check. Credit limits will apply.

2) If 30 days credit is agreed, we require your credit card details at the time of opening an account. If invoices become overdue after 37 days from invoice date, allowing 7 days grace, we will use the Credit Card Swipe (CCS) option to automatically take payment for the overdue invoices.

3) Accepted forms of payment are: BACS payment, Cheque and Card Payment (excluding American Express)
a) Card payments are to be made by calling FABU Ltd direct.
b) Payment by BACS and cheque are to be made to Aldermore Invoice Finance in conjunction with their terms and conditions.

4) Interest will be charged at 2% per month on overdue invoice amounts.

5) FABU Ltd reserves the right to proceed with legal action to recover any outstanding invoices. All costs in recovering unpaid invoices will be liable for settlement by the customer. Partners/Directors of the firm take personal responsibility for any outstanding debts and agree to be personally liable should the company be unable to repay.

6) All goods remain the property of FABU Ltd until payment has been received.

Delivery Terms

7) FABU Ltd endeavour to send out goods on a 2-3 day turnaround service. These times may vary depending on busy seasons.

8) If the goods are damaged when delivered the customer must follow these actions:
a) The goods must be signed for as damaged with the courier company.
b) The customer must get in contact with FABU Ltd within three days to report the damages.

9) FABU Ltd delivery charges: (all amounts quoted are excluding VAT)
a) Any orders under £51 will incur a £3 delivery charge.
b) Any orders between the values of £51 and £150 incur a £5 delivery charge.
c) Any orders over £150 the delivery is FREE.

Product Return and Exchange Terms

10) The customer must comply with the following conditions for FABU Ltd to accept the return of goods:
a) Any returns must be confirmed with FABU Ltd before the goods are sent back.
b) FABU Ltd will only accept returned goods with a valid reason which has been accepted by the company.
c) The goods must be returned in a re-sellable condition. If any of the products are received in an un-sellable condition the customer will be charged for the damaged products.
d) It is the responsibility of the customer to return the goods. We recommend sending the goods back on a recorded service as we are not responsible for goods damaged or lost in transit. Goods should be insured against all risks.
e) The customer is liable to pay for delivery costs on returned goods.

11) Returned goods will incur a 35% handling fee unless otherwise agreed in writing by FABU Ltd.

12) The customer must ensure that products being arranged for collection by FABU Ltd are ready and prepared. Charges for re-booking a collection will apply.

13) An exchange of goods can only take place on settled invoices (see section1) and provided it has been agreed by us in writing.

Customer Complaint Terms

14) Complaints must be received either on delivery of goods or invoice depending on the nature of the complaint and must comply with the following timescale:
a) Any complaint regarding delivery of goods must be raised a maximum of three days after the goods have been delivered (also see section 8b)
b) Any complaints regarding invoice errors must be raised a maximum of seven days after the invoice has been raised. Any complaints outside of this timescale will not be considered.
c) All complaints must be raised with FABU Ltd and not any other company that FABU Ltd may be working with.

Order Terms

15) FABU Ltd reserves the right to refuse or cancel an order if the customer doesn’t comply with our terms and conditions.

16) FABU Ltd reserves the right to change prices or terms and conditions with 30 days written notice.

17) All items are subject to availability at time of order. Any items not available at the time of the order will be put on as a backorder unless requested otherwise by a customer. Back orders are not subject to delivery charges. All prices, terms and stock availability are subject to change at any time.